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Privacy Policy

This privacy statement covers the Web sites related to License Exam Tutor. It is our express goal to demonstrate our commitment to our users’ privacy.

Our postal address is:

License Exam Tutor
P.O. Box 462
Ballwin MO 63022

We can be reached via e-mail at customercare@licensetutor.com

You can reach us by telephone at 866-888-6730.

Information Collection

License Exam Tutor is the sole owner of the information collected on LicenseExamTutor websites. License Exam Tutor collects information from our users at several different points on our Web site.

Registration
In order to take courses offered on this Web site, a user must first complete the registration form. During registration a user is required to give contact information such as name and email address. We use this information to contact the user about services on our site.

Order
We request information from the user on our order form. A user must provide contact information (such as name and email) and financial information (such as credit card number and expiration date). This information is used for billing purposes and to fill customer’s orders. If we have trouble processing an order, the information is used to contact the user.

Information Use

The information we collect is used for several purposes. It is used to provide users with confirmation of and proof of credit for the courses taken on LicenseExamTutor websites. In many instances information is used to confirm completion of the course(s) with state licensing agencies. The information is also used improve the content of our Web site and to notify consumers about updates to our Web site.

From time to time, License Exam Tutor uses information volunteered by Web site visitors to deliver email messages regarding special offers on our courses. Each such message contains a clear link to an opt-out utility. All opt-out requests are handled in a timely manner.

Cookies
A cookie is a piece of data stored on the user’s computer tied to information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. License Exam Tutor sets a single persistent cookie at the time the user registers on LicenseExamTutor websites. A persistent cookie is a small text file stored on the user’s hard drive for an extended period of time. Persistent cookies can be removed by following Internet browser help file directions.
By allowing License Exam Tutor to set a cookie on users’ computers, users will not have to log in a password more than once, thereby saving time while on LicenseExamTutor websites, and will be able to participate in our courses. If users reject the cookie, they may still use our site. The user, however, may be limited in some areas.

Log Files
Like most standard Web site servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track users’ movement in the aggregate and gather broad demographic information for aggregate use. IP addresses and other log file information is not linked to personally identifiable information.

Third Party Advertising
License Exam Tutor does not permit third party advertising on LicenseExamTutor websites.

Information Sharing

Legal Disclaimer
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.

Third Party Intermediaries
We use a credit card processing company to bill users for License Exam Tutor courses. This company does not retain, share, store or use personally identifiable information for any secondary purposes.

Business Transitions
In the event License Exam Tutor goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, users’ personal information will, in most instances, be part of the assets transferred.

Communications from the Site

Special Offers and Updates
We send all new members a welcoming email to verify password and username. Established members may occasionally receive information on products, services, and special deals. Out of respect for the privacy of our users we present the option to opt out of receiving these types of communications. Please see the Choice and Opt-out sections.

Service Announcements
On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their License Exam Tutor account. These communications are not promotional in nature.

Choice/Opt-out

Users who no longer wish to receive our promotional communications may opt-out of receiving these communications by clicking on an opt-out link in all promotional emails. Users may also unsubscribe from these services, and/or be removed from our database completely, by sending us an email at the addresses provided above, by sending a postal mail at the addresses provided above, or by calling us at the telephone number provided above.

Links

This Web site contains links to other sites. Please be aware that we, License Exam Tutor are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

Message Boards, and Public Forums

License Exam Tutor may provide opportunities for students to share information and experiences regarding their licensing exam. Please keep in mind that whenever you voluntarily disclose personal information online – for example on message boards or through e-mail – that information can be collected and used by others. In short, by posting personal information online that is publicly accessible, you may receive unsolicited messages from other parties in return.

Security

This Web site takes every precaution to protect our users’ personal information. When users submit sensitive information via the Web site, their information is protected both online and off-line.

When our registration/order form asks users to enter sensitive information (such as credit card number), that information is encrypted and transmitted via a secure server. Our secure socket layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information including credit card number, name, and address, so that it cannot be read as the information travels over the Internet.

License Exam Tutor also does everything in its power to protect user-information off-line. All of our users’ information – not just the sensitive information mentioned above – is restricted in our offices. Only employees who need the information to perform a specific job (for example, a billing clerk or a customer service representative) are granted access to personally identifiable information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. On at least an annual basis, and any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure that our users’ information is protected.

Finally, the servers that store personally identifiable information are in a secure environment. If users have any questions about the security at our Web site, users can send an email to customercare@licensetutor.com

Access to Personal Information

Upon request we provide Web site visitors with access to financial information (e.g., credit card account information) that we maintain about them, unique identifier information (e.g., customer number or password) that we maintain about them, transaction information (e.g., dates on which customers made purchases, amounts and types of purchases) that we maintain about them, contact information (e.g., name, address, phone number) that we maintain about them, as well as a full description of information that we maintain about them.

Consumers can access this information by sending an e-mail to the above address, calling us at the above telephone number, or by writing to us at the above address.
Upon request we offer Web site users the ability to have inaccuracies corrected in contact information, financial information, unique identifiers and transaction information.
Consumers can have this information corrected by sending us e-mail at the above address, calling us at the above telephone number, writing to us at the above address.

Notification of Changes

If our information practices change at any time, License Exam Tutor will contact users whose personal information we maintain, before we use such data for any new purposes. All such users will be notified of the policy change and provided a clear and convenient opportunity to opt out of the new practices. The personal information of users who do not opt out of the new practices will be subject to the new practices. If users have opted out of all communication with the site, they will not be contacted, nor will their personal information be used in this new manner.

Users may also prevent their information from being used for purposes other than those for which it was originally collected by sending a postal mail to the addresses provided above, or by calling us at the telephone number provided above.

Contact Information

If users have any questions or suggestions regarding our privacy policy, please contact us at the phone number, email address, or postal address listed at the top of this page.